Terms & Conditions | Rolux NEMT

Rolux NEMT Terms of Service

By using Rolux NEMT's services, including our website, mobile app, and transportation services, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services.

Service Description

Rolux NEMT provides non-emergency medical transportation and online taxi booking services. We strive to provide safe, reliable, and timely transportation. However, we cannot guarantee the availability of vehicles or specific arrival times.

User Responsibilities

You are responsible for providing accurate information when booking a ride, including pick-up and drop-off locations, and any special needs or requirements.
You must be present at the designated pick-up location at the scheduled time.
You must comply with all applicable laws and regulations while using our services.
You are responsible for the conduct of any passengers accompanying you.

Payment and Fees

You agree to pay all applicable fees for the services you use.
Payment may be made through our app or website, or directly to the driver.
We reserve the right to change our fees at any time.

Cancellations and Refunds

Cancellations and refunds are subject to our Refund Policy, as outlined above.
We may cancel or reschedule rides due to unforeseen circumstances, such as inclement weather or vehicle unavailability.

Limitation of Liability

Rolux NEMT is not liable for any damages or losses arising from the use of our services, including but not limited to:

Delays or cancellations
Loss or damage to personal belongings
Personal injury or death

Indemnification

You agree to indemnify and hold Rolux NEMT harmless from any claims, damages, or losses arising from your use of our services or your violation of these Terms of Service.

Modifications to Terms

We may modify these Terms of Service at any time. Any changes will be posted on our website. Your continued use of our services after any modifications constitutes your acceptance of the revised terms.

Governing Law

These Terms of Service are governed by the laws of the jurisdiction in which Rolux NEMT operates.

Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at 929-602-8427 or roluxnemt@gmail.com

By using Rolux NEMT's services, you acknowledge that you have read, understood, and agreed to these Terms of Service.